I Am Santa Monica Resources
Congratulations on completing the I Am Santa Monica workshop! As you continue to showcase our wonderful destination, please use the SMTT and City of Santa Monica resources included below to enhance your knowledge of the city, elevate your business’ customer service and share with visitors and locals.
Visitor Guide & Map
Showcase the best of Santa Monica with the Official Santa Monica Guide & Map and request a free Santa Monica Official Visitors Guide or Official Visitors Map to be sent to you by filling out this form.
Neighborhood Resource Officers
The Neighborhood Resource Officer (NRO) program operates to address community livability issues by quickly identifying community issues, concerns, problems and crime and coordinate resources to help solve these problems. The city is divided into four distinct patrol areas with Resource Officers assigned to each.
Homelessness Resources
In 2019, The City of Santa Monica created the DEEPeR strategy, which provides a set of tools to empower community members to have safer, more effective interactions with people experiencing homelessness. Watch the city’s series of videos to learn more.
Read more about all the City of Santa Monica is doing to address homelessness in this article written by Santa Monica’s City Manager, David White, in January 2024.
The Therapeutic Transportation Team (TTT) operates only in Santa Monica Monday through Friday from 9 a.m. to 5:30 p.m. This team currently co-responds with our police and fire departments on non-emergency mental health calls and can respond to both unhoused and housed individuals in Santa Monica. Please find a printable card of when the TTT can perform a consultation and when they can transport patients to a psychiatric urgent care center here, as well as a document describing their efforts and goals here.
Emergency Disaster Plan
Create a plan to protect your business in the event of an emergency.
Emergency Supplies List
Know the 7 items needed in the event of an emergency.
Have a pet? Prepare for your four-legged family member in an emergency.
Emergency Tsunami Guide
Learn how to recognize and evacuate in the case of a tsunami.
Stay Involved
Follow Santa Monica Travel & Tourism for all the latest destination news and attractions and take advantage of SMTT’s additional resources. There’s always something new and exciting to share!
Enroll
Enroll yourself or your team now in the free I Am Santa Monica workshop, hosted by Santa Monica Travel & Tourism.
Request Meeting
Host an I Am Santa Monica workshop at your business. Offsite training sessions are available for groups with a minimum of 20 people.
Tourism Award
Every year, we honor specific employees by nominating them for the Thelma Parks Tourism Spirit Award.
Expand I Am
Create your own “I Am” program, designed to educate and inform businesses and employees who live and work in your destination.