I Am Santa Monica
“I Am Santa Monica” is an interactive workshop offered by Santa Monica Travel & Tourism (SMTT), designed to encourage and empower Santa Monica businesses and their employees to become better informed about Santa Monica and all it has to offer, focusing on customer service and hospitality training.
Empower your team by attending a free training workshop and tour.
Empower Yourself
Lead your team by attending a free workshop and tour of Santa Monica and becoming an Information Ambassador. It’s important to remember that the more helpful we are to visitors during their stay, the happier they will be while they are here. Happy customers spend more money!
Here’s why you should sign up now!
- Free Workshop
- Be informed about Santa Monica
- Connect with the community you work in
- Access to the Santa Monica Job Bank – preferred referrals to employers
- Find out about volunteer opportunities in Santa Monica
Empower Employees
A free 3-hour interactive workshop and tour of Santa Monica teaches and educates employees about Santa Monica, with an emphasis on customer service and hospitality. Trained persons become “Official Information Ambassadors” and are equipped with facts, figures, and fun tales about Santa Monica to utilize in client interactions.
Here’s why you should sign-up now!
- Free workshop
- Be informed about Santa Monica
- Connect with the community you work in
- Find out about volunteer opportunities in Santa Monica
Enroll
Enroll yourself or your team now in the free I Am Santa Monica workshop, hosted by SMTT.
Request Meeting
Host an I Am Santa Monica workshop at your business. Offsite training sessions are available for groups with a minimum of 20 people.
Tourism Award
Every year, we honor specific employees by nominating them for the Thelma Parks Tourism Spirit Award.
Testimonials
Hear from I Am Santa Monica Information Ambassadors as they share their experiences and the benefits of the I Am program..
Expand I Am
Create your own “I Am” program, designed to educate and inform businesses and employees who live and work in your destination.