About

Happy customers equal repeat customers for your business and Santa Monica. Find out how the I Am Santa Monica Workshop can benefit you!

Employees

Empower Yourself

"I Am Santa Monica" is an interactive workshop designed to encourage and empower Santa Monica businesses and their employees to become better informed about Santa Monica and all it has to offer with a focus on customer service and hospitality training.

 

By attending a free training workshop and tour of Santa Monica you can become an Information Ambassador. Santa Monica has over 7 million visitors a year - from all over the world. They often ask for advice and recommendations of where to shop, eat, and play. Empower yourself. Learn about Santa Monica.

Remember - The more helpful you are to visitors during their stay, the happier they will be. Happy customers spend more money!

Sign-Up Now! Here's why:

  • Free Workshop
  • Be informed about Santa Monica
  • Connect with the community you work in
  • Access to the Santa Monica Job Bank - preferred referrals to employers
  • Find out about volunteer opportunities in Santa Monica

Employers

Empower Employees

A free 3-hour interactive learning workshop and tour of Santa Monica has been designed specifically to inform and educate your employees about destination Santa Monica, with a focus on customer service and hospitality training. Trained individuals become “Official information Ambassadors” and are armed with a database of facts, figures, and “Did You Know” anecdotes about Santa Monica for use in customer interaction.

Understanding how to reach out and communicate to the over 7 million visitors annually will help not only your business, but Santa Monica.

Remember - Helpful employees make happy customers. Happy customers spend more money!

Sign-Up Now! Here's why:

  • Free training for employees
  • Happier customers
  • Access to the Santa Monica Job Bank and recruit pre-trained ambassadors
  • Interactive learning materials about Santa Monica
  • Promote your business to other Santa Monica businesses