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I Am Santa Monica - Testimonials

Discover how the I Am Santa Monica Workshop has helped other businesses and employees. Hear from I Am Santa Monica Information Ambassadors and participating businesses as they share their experiences.

“Highly informative with useful information for hospitality workers who don’t live or are not familiar with Santa Monica.” Claudio Henrique, The Ambrose Hotel

“It would be a great idea for most of the hospitality employees from Santa Monica to go through this training!” – Katharine Vazquez, Pacific Park

“Excellent opportunity to get to know the areas where we send our guests to.” – Enriques Cardenas, Le Merigot Santa Monica

“It was an excellent source to inform the visitors and residents of the county of Los Angeles. It was truly a fantastic and fun way to learn about the city of Santa Monica.” – David Garcia, Holiday Inn

“Sending our team to “I am Santa Monica” was not only educational but fun. It’s a fantastic introduction to the city and the history around it. This workshop allows us to promote Santa Monica enthusiastically and with knowledge to our visitors from around the world!” – Christina Maranon, Shore Hotel

“This would be excellent for my office staff who work a lot with the public and non-Santa Monica customers.”Donn Umber, Santa Monica Police Department

“The discussion about customer service was very effective and came from the heart. How very important it is to be positive, make people feel comfortable and anticipate their needs.” – Carrie Weil, Maguire Properties

“This program helps you find your way if you don’t have information about Santa Monica. I didn’t know anything about Santa Monica but now I know a lot of things and I am starting to like it here!” – Tugce Cakir, International Employee, Pacific Park


Enroll yourself or your team now in the free I Am Santa Monica workshop, hosted by Santa Monica Travel & Tourism.

Request Meeting

Host an I Am Santa Monica workshop at your business. Offsite training sessions are available for groups with a minimum of 20 people.

Tourism Award

Every year, we honor specific employees by nominating them for the Thelma Parks Tourism Spirit Award.

Expand I Am

Create your own “I Am” program, designed to educate and inform businesses and employees who live and work in your destination.